STUDY OF DIGITAL SERVICE TRANSFORMATION IN FINANCIAL TRANSACTIONS AT RAJA AHMAD TABIB HOSPITAL WITH SWOT ANALYSIS APPROACH

Authors

  • Kristina Harahap Universitas Batam
  • Erisna Dewi Ariyani Universitas Batam
  • Andri Saputra Universitas Batam
  • Susilo Budi Hartanto Universitas Batam
  • Sepyenita Universitas Batam
  • Syarifah Fatimah Universitas Batam
  • Indrayani Universitas Batam
  • Muammar Khaddafi Faculty of Economic and Business Universitas Malikussaleh
  • Jumadil Saputra Universiti Malaysia Trengganu

DOI:

https://doi.org/10.54443/jaruda.v1i5.63

Keywords:

Digital transformation, Financial transactions, Hospitals, SWOT Matrix.

Abstract

In the existence of digital transformation in the field of health services in order to improve it. So that the Raja Ahmad Tabib of Regional Public Hospital has implemented a Hospital Management Information System (SIM-RS) which is integrated with the Quick Response Indonesian Standard (QRIS) as a tool for using digital transactions as a method of payment in cashier service products that are more transparent and accountable so that services for patients are more efficient and effective. Therefore, this study aims to identify the strengths, weaknesses, opportunities and threats to the transformation of digital services in financial transactions. Based on the SWOT analysis mapping, a strategy that is very suitable for the position of Raja Ahmad Tabib Hospital, namely the SO strategy (Comparative Advantage Strategy).

References

Andika Bayu Saputra. (2016). Identification of Success Factors in the Implementation of Hospital Management Information Systems. Journal of Press Research and Development Communication, 14(3)

Lola Malihah, Muhammad Yulian Ma'mun, et al. (2021). SWOT Analysis of Motivation for Using Non-Cash Transactions (EMoney Syariah) by MSME Actors (Study of MSME Actors Around the IAI Darussalam Martapura Campus Environment). Journal of Sharia Economics, 1(2), 89-99.

Maria Goretti Aran, Philips Tule, et al. (2023) Performance Analysis of St. Antonius Jopu Hospital in Ende, East Nusa Tenggara using the Balanced Scorecard and Swot Methods. Journal of Applied Management Science, 4(3), 445-459

Nurhayati Sembiring and Sawaluddin. (2019). Identification of Problems with Fishbone Diagrams Against Efforts to Increase Production Capacity Using SWOT Analysis at PT. Semen Padang. Talent Conference Series 02, 421-427.

Nur Aslamaturrahmah Dwi Putri & Eki Darmawan. (2018). E-Readiness of the Riau Archipelago Province in the Application of E-Government (Study of Kepri Smart Province), Journal of Science, 3(01), 173-192.

Oktovianan Banda Saputri. (2021). SWOT analysis of digital transformation of local government financial transactions in supporting financial inclusion. Journal of Innovation, 17(3), 482-494.

Sifa Fauziah, Dety Mulyanti. (2023), Factors Affecting Quality

Human Resources Against Hospital Management Information Systems (Simrs): Systematic Literature Review. Manabis (Journal of Management and Business), 2(1), 27-36.

Sunarto and Wulandari's Official Citr, (2021). The Role of Hospital Staff in the Implementation of Quality Improvement. Journal of Hospital Accreditation, 03(2), 108-113.

Wimmie Handiwidjiji (2018). Hospital Management Information System. EXSIS Journal, 02(02), 32-38.

Yuliana erma Kristanti, Queen of Qurroh Ain. (2021). Hospital Management Information System. Muhammadiyah Public Health Journal, 1(2), 179-193.

Yulfan Arif Nurohman, Rina Sari Qurniawati, Fahri Ali Ahza. (2022). Digital Payment as a Transaction Solution During the Covid 19 Pandemic: Study of the Solo Raya Muslim Society). Among Makarti, 15(2), 110-125.

Legislation

Law Number 44 of 2009 concerning Hospitals

Government Regulation Number 46 of 2014 concerning Health Information Systems

Government Regulation Number 47 of 2021 concerning Implementation of the Hospital Sector.

Regulation of the Minister of Health Number 82 of 2013 concerning SIMRS Standards

Downloads

Published

2023-06-06

How to Cite

Kristina Harahap, Erisna Dewi Ariyani, Andri Saputra, Susilo Budi Hartanto, Sepyenita, Syarifah Fatimah, Indrayani, Muammar Khaddafi, & Jumadil Saputra. (2023). STUDY OF DIGITAL SERVICE TRANSFORMATION IN FINANCIAL TRANSACTIONS AT RAJA AHMAD TABIB HOSPITAL WITH SWOT ANALYSIS APPROACH. Journal of Accounting Research, Utility Finance and Digital Assets, 2(1), 413–418. https://doi.org/10.54443/jaruda.v1i5.63

Issue

Section

Articles