RESILIENCE MODEL IN TOURISM: RISK MANAGEMENT STRATEGIES TO FACE CRISES AND CHALLENGES

Authors

  • Marbawi Universitas Malikussaleh
  • Aiyub Yahya Universitas Malikussaleh
  • Nurfaliza Universitas Malikussaleh

DOI:

https://doi.org/10.54443/jaruda.v2i1.161

Keywords:

Tourism resilience, risk management, crisis, resilience model, innovative strategies

Abstract

The tourism industry is increasingly vulnerable to various crises and challenges that can disrupt operations, damage destination reputations, and threaten the sector's sustainability. This study aims to propose a resilience model in tourism that integrates risk management strategies to face crises and challenges. Through an in-depth literature review, this research identifies the limitations of traditional tourism risk management approaches and explores the potential of innovative strategies in building resilience. Key factors influencing the successful implementation of the resilience model, such as effective governance, strong leadership, and knowledge management, are also discussed. The proposed resilience model emphasizes a holistic and collaborative approach, with key components including risk and vulnerability assessment, development of adaptive and innovative capacities, multi-stakeholder collaboration, proactive strategy planning and implementation, and continuous monitoring and learning. This research contributes theoretically by expanding the understanding of tourism resilience and offers practical implications for stakeholders in developing effective risk management strategies. Despite limitations such as reliance on literature review and the conceptual nature of the proposed model, this study provides a solid foundation for further exploration of resilience in tourism. The findings highlight the importance of adopting a more proactive, collaborative, and long-term perspective in tourism risk management to build resilience and ensure the sector's sustainability in the face of increasingly complex crises and challenges.

References

Bec, A., McLennan, C. L., & Moyle, B. D. (2016). Community resilience to long-term tourism decline and rejuvenation: A literature review and conceptual model. Current Issues in Tourism, 19(5), 431-457. https://doi.org/10.1080/13683500.2015.1083538

Becken, S. (2013). Developing a framework for assessing resilience of tourism sub-systems to climatic factors. Annals of Tourism Research, 43, 506-528. https://doi.org/10.1016/j.annals.2013.06.002

Biggs, D., Hall, C. M., & Stoeckl, N. (2012). The resilience of formal and informal tourism enterprises to disasters: Reef tourism in Phuket, Thailand. Journal of Sustainable Tourism, 20(5), 645-665. https://doi.org/10.1080/09669582.2011.630080

Boukas, N., & Ziakas, V. (2016). Tourism policy and residents' well-being in Cyprus: Opportunities and challenges for developing an inside-out destination management approach. Journal of Destination Marketing & Management, 5(1), 44-54. https://doi.org/10.1016/j.jdmm.2015.12.004

Buhalis, D., & Sinarta, Y. (2019). Real-time co-creation and nowness service: Lessons from tourism and hospitality. Journal of Travel & Tourism Marketing, 36(5), 563-582. https://doi.org/10.1080/10548408.2019.1592059

Calgaro, E., Lloyd, K., & Dominey-Howes, D. (2014). From vulnerability to transformation: A framework for assessing the vulnerability and resilience of tourism destinations. Journal of Sustainable Tourism, 22(3), 341-360. https://doi.org/10.1080/09669582.2013.826229

Cheer, J. M., & Lew, A. A. (Eds.). (2018). Tourism, resilience and sustainability: Adapting to social, political and economic change. Routledge.

Cochrane, J. (2010). The sphere of tourism resilience. Tourism Recreation Research, 35(2), 173-185. https://doi.org/10.1080/02508281.2010.11081632

Cochrane, J. (2015). The sphere of tourism resilience. Tourism Recreation Research, 35(2), 173-185. https://doi.org/10.1080/02508281.2010.11081632

Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.

Dredge, D., & Jamal, T. (2015). Progress in tourism planning and policy: A post-structural perspective on knowledge production. Tourism Management, 51, 285-297. https://doi.org/10.1016/j.tourman.2015.06.002

Gössling, S., Scott, D., & Hall, C. M. (2021). Pandemics, tourism and global change: A rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1-20. https://doi.org/10.1080/09669582.2020.1758708

Gupta, J., Termeer, C., Klostermann, J., Meijerink, S., van den Brink, M., Jong, P., Nooteboom, S., & Bergsma, E. (2010). The Adaptive Capacity Wheel: A method to assess the inherent characteristics of institutions to enable the adaptive capacity of society. Environmental Science & Policy, 13(6), 459-471. https://doi.org/10.1016/j.envsci.2010.05.006

Hall, C. M. (2018). Resilience in tourism: Development, theory, and application. In J. Cheer & A. A. Lew (Eds.), Tourism, resilience and sustainability: Adapting to social, political and economic change (pp. 18-33). Routledge.

Hall, C. M., Prayag, G., & Amore, A. (2018). Tourism and resilience: Individual, organisational and destination perspectives. Channel View Publications.

Jiang, Y., Ritchie, B. W., & Verreynne, M. L. (2019). Building tourism organizational resilience to crises and disasters: A dynamic capabilities view. International Journal of Tourism Research, 21(6), 882-900. https://doi.org/10.1002/jtr.2312

Johnston, M. P. (2017). Secondary data analysis: A method of which the time has come. Qualitative and Quantitative Methods in Libraries, 3(3), 619-626.

Lew, A. A., & Cheer, J. M. (2017). Tourism resilience and adaptation to environmental change. Routledge.

Lew, A. A., & Cheer, J. M. (Eds.). (2017). Tourism resilience and adaptation to environmental change. Routledge.

Loeb, S., Dynarski, S., McFarland, D., Morris, P., Reardon, S., & Reber, S. (2017). Descriptive analysis in education: A guide for researchers (NCEE 2017-4023). U.S. Department of Education, Institute of Education Sciences, National Center for Education Evaluation and Regional Assistance.

Magis, K. (2010). Community resilience: An indicator of social sustainability. Society and Natural Resources, 23(5), 401-416. https://doi.org/10.1080/08941920903305674

Mair, J., Ritchie, B. W., & Walters, G. (2016). Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: A narrative review. Current Issues in Tourism, 19(1), 1-26. https://doi.org/10.1080/13683500.2014.932758

Mandić, A., Petrić, L., & Pivčević, S. (2018). Assessing and improving the social sustainability of rural tourism in Croatia. In I. Azara, E. Michopoulou, F. Niccolini, B. D. Taff, & A. Clarke (Eds.), Tourism, health, wellbeing and protected areas (pp. 49-66). CABI.

Norris, F. H., Stevens, S. P., Pfefferbaum, B., Wyche, K. F., & Pfefferbaum, R. L. (2008). Community resilience as a metaphor, theory, set of capacities, and strategy for disaster readiness. American Journal of Community Psychology, 41(1-2), 127-150. https://doi.org/10.1007/s10464-007-9156-6

Prayag, G. (2018). Symbiotic relationship or not? Understanding resilience and crisis management in tourism. Tourism Management Perspectives, 25, 133-135. https://doi.org/10.1016/j.tmp.2017.11.012

Pyke, J., Hartwell, H., Blake, A., & Hemingway, A. (2016). Exploring well-being as a tourism product resource. Tourism Management, 55, 94-105. https://doi.org/10.1016/j.tourman.2016.02.004

Referensi: Bangwayo-Skeete, P. F., & Skeete, R. W. (2020). Tourism resilience and adaptation to environmental change: Definitions and frameworks. Journal of Sustainable Tourism, 28(9), 1386-1400. https://doi.org/10.1080/09669582.2020.1753634

Ritchie, B. W. (2018). Resilience, tourism. In C. Cooper, S. Volo, W. C. Gartner, & N. Scott (Eds.), The SAGE handbook of tourism management (pp. 505-521). SAGE Publications Ltd.

Ritchie, B. W., & Jiang, Y. (2019). A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management. Annals of Tourism Research, 79, 102812. https://doi.org/10.1016/j.annals.2019.102812

Ruiz-Ballesteros, E. (2011). Social-ecological resilience and community-based tourism: An approach from Agua Blanca, Ecuador. Tourism Management, 32(3), 655-666. https://doi.org/10.1016/j.tourman.2010.05.021

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333-339. https://doi.org/10.1016/j.jbusres.2019.07.039

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207-222. https://doi.org/10.1111/1467-8551.00375

Vartanian, T. P. (2011). Secondary data analysis. Oxford University Press.

Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. (2004). Resilience, adaptability and transformability in social-ecological systems. Ecology and Society, 9(2), 5. https://doi.org/10.5751/ES-00650-090205

Ernita, & Firmansyah. (2015). Performance Measurement Using Balanced Scorecard Concept On Co - Operatives : Implication In Indonesia. International Journal Of Scientific & Technology Research, 4(12).

Ernita, Firmansyah, & Al Rozi, A. (2014). Factors Affecting The Members Participation On Cooperative In North Sumatera. International Journal Of Scientific & Technology Research Volume, 3(10).

Fikri, M. H., Rini, E. S., Ginting, P., & Sembiring, B. K. F. (2022). Green-Innovation Value Creation Perspective In Improving Marketing Performance In Palm Oil Plantation Industry Access To Success. 23(186), 2559. Https://Doi.Org/10.47750/Qas/23.186.29

Firmansyah, F., Mawengkang, H., & Mujib, A. (2022). A Decision Model To Plan Optimally Production-Distribution Of Seafood Product With Multiple Locations. Mathematics, 1–13. Https://Doi.Org/Https://Doi.Org/10.3390/Math10183240

Handayani, L., Supriana, T., Rauf, A., & Rahmawaty. (2018). The Strategy Of Sustainable Soybean Development To Increase Soybean Needs In North Sumatera. International Conference On Agriculture, Environment, And Food Security, 0–6. Https://Doi.Org/Doi :10.1088/1755-1315/122/1/012018

Hanum, H. H., & Syah, D. (2021). Juridical Review Of Building Rights Extension On Management Rights. Ijlr: International Journal Of Law Recontruction, 5(1), 116–125. Https://Doi.Org/Doi : Http://Dx.Doi.Org/10.26532/Ijlr.V5i1.15580 Juridical

Juliandri, D. (2018). Discrete Optimization Model For Vehicle Routing Problem With Scheduling Side Cosntraints Discrete Optimization Model For Vehicle Routing Problem With Scheduling Side Cosntraints. Iop Conference Series: Materials Science And Engineering. Https://Doi.Org/10.1088/1757-899x/300/1/012024

Juliandri, D. P., Ridwan, M., & Aprilia, R. (2022). Pengembangan Media Pembelajaran Berbasis Website Untuk Meningkatkan Motivasi Belajar Siswa Pada Masa Pandemi Covid-19. Aksioma: Jurnal Program Studi Pendidikan Matematika, 11(2), 1524–1536. Https://Doi.Org/Https://Doi.Org/10.24127/Ajpm.V11i2.4875

Juliandri, D., Suwilo, S., Sitompul, O. S., & Sawaluddin. (2019). Optimization Model For A Location-Allocation- Routing In A Periodic Distribution Network Optimization Model For A Location-Allocation-Routing In A Periodic Distribution Network. Journal Of Physics: Conference Series Paper. Https://Doi.Org/10.1088/1742-6596/1255/1/012050

Lubis, A. S., Lumbanraja, P., & Absah, Y. (2021). Human Resource Competency 4 . 0 And Its Impact On Bank Indonesia Employees ’ Readiness For Transformational Change. Journal Of Organizational Change Management. Https://Doi.Org/10.1108/Jocm-02-2021-0045

Mujib, A., & Firmansyah. (2022). Improvement Habits Of Minds In Constructing Mathematical Proof Using Dnr-Model. Aip Conference Proceedings 2577, 020038(July 2019). Https://Doi.Org/Https://Doi.Org/10.1063/5.0096095

Mulyono, H. (2020). Antecedents Of Student Loyalty Within Universities In North Sumatra Province , Indonesia. 7(12), 491–500. Https://Doi.Org/10.13106/Jafeb.2020.Vol7.No12.491

Mulyono, H. (2023). South Batak Tradition For Th Settlement Of Environmenta Disputes : A Tumbaga Holin Letter Model.

Mulyono, H., Hadian, A., Purba, N., & Pramono, R. (2020). Effect Of Service Quality Toward Student Satisfaction And Loyalty In Higher Education. Journal Of Asian Finance, Economics And Business, 7(10), 929–938. Https://Doi.Org/10.13106/Jafeb.2020.Vol7.No10.929

Mulyono, H., Indonesia, M., Karina, B., Sembiring, F., & Gultom, P. (2019). The Influence Of Servicescape University And Relationship Quality On Student Satisfaction Through University Image In The Influence Of Servicescape University And Relationship Quality On Student Satisfaction. November 2020.

Mulyono, H., & Syamsuri, A. R. (2023). Organizational Agility , Open Innovation , And Business Competitive Advantage : Evidence From Culinary Smes In Indonesia. 7(2), 268–275.

Novita, Y., Hasratuddin, & Firmansyah. (2020). Analisis Kemampuan Pemecahan Masalah Matematika Siswa Melalui Pendekatan Matematika Realistik. Indonesian Journal Of Educational Research And Review, 3(2), 54–63.

Nuraini, Firmansyah, & Mawengkang, H. (2020). Pengembangan Perangkat Pembelajaran Matematika Komunikasi Matematis. Journal For Lesson And Learning Studies, 3(1), 58–65.

Rangkuti, Y. ., Firmansyah, & Landong, A. (2022a). Control Optimal Analysis Of Seir Model Of Covid 19 Spread In Indonesia. Journal Of Physics: Conference Series. Https://Doi.Org/10.1088/1742-6596/2193/1/012091

Rangkuti, Y. ., Firmansyah, & Landong, A. (2022b). Sensitivity Analysis Of Seir Epidemic Model Of Covid 19 Spread In Indonesia. Journal Of Physics: Conference Series Paper. Https://Doi.Org/10.1088/1742-6596/2193/1/012092

Risnawaty, Sembiring, M., Fadilah, I., Subagiart, H., & Hasibuan, A. (2022). Macrostructure Analysis Of Indonesian-Translation And Source Texts Of The World Health Organization ’ S Covid -19 Pandemic Guidance. Indonesian Journal Of Applied Linguistics, 12(2), 533–544. Https://Doi.Org/10.17509/Ijal.V12i2.43858

Sarkum, S., Syamsuri, A. R., & Supriadi, S. (2020). The Role Of Multi-Actor Engagement. Journal Of Open Innovation: Technology, Market, And Complexity, 6(4), 176. https://doi.Org/10.3390/Joitmc6040176

Sarkum, S., & Syamsuri, A. Rasyi. (2021). The Role Of Marketing Function For Competitive Advantage. Quality Access To Succes, 22(126), 2021.

Siregar, N., Firmansyah, & Harahap, Y. S. (2023). Developing Students’ Worksheet For English Language Teaching To Cope With The 4c’s Skill Through Project Based Learning. Jurnal Paedagogy: Jurnal Penelitian Dan Pengembangan Pendidikan, 10(1), 44–52. Https://E-Journal.Undikma.Ac.Id/Index.Php/Pedagogy/Index

Siregar, R., Risnawaty, Arfanti, Y., & Sembiring, M. (2020). Reflection Of Undergraduate Students On Translation Process : An Outlook Of Translation Teaching In University. Lingua Cultura, 14(July), 57–67. Https://Doi.Org/10.21512/Lc.V14i1.6232

Siregar, R., Risnawaty, R., Sembiring, M., & Safriandi, F. (2022). Students ’ Readiness On Language Distance Learning : Case Of Translation Teaching. 11(2), 986–994. Https://Doi.Org/10.11591/Ijere.V11i2.22037

Syamsuri, A. R., Dalimunthe, R. F., Gultom, P., & Siahaan, E. (2022). New Paradigm : Hr Professional Transformation In Manufacturing Company. 23(186), 2559. Https://Doi.Org/10.47750/Qas/23.186.16

Syamsuri, A. R., Halim, A., & Sarkum, S. (2019). Organizational Transformation : A Reviews Of The Literature. 8(08).

Syamsuri, A. R., Musannip, Z., & Siregar, E. (2019). Organizational Transformation Strategy : Perspective Of Hrm Theory. 8(10).

Yuliana, Y., Rini, E. S., Sirojuzilam, & Situmorang, Syafrizal, H. (2023). Mediating Role Of Authenticity In The Relationship Between Destination Image And Destination Loyalty. Innovative Marketing, 19(4). Https://Doi.Org/10.21511/Im.19(4).2023.02

Zainal, A. G., Risnawaty, R., Isyaku, H., & Sya, M. F. (2022). The Comparative Effect Of Using Original Short Stories And Local Short Stories As Two Types Of Cultural Sources On Indonesian Efl Lear Ners’ Reading Comprehension. Internastional Journal Of Society, Culture & Language Ijscl, 10(1).

Downloads

Published

2023-07-30

How to Cite

Marbawi, Aiyub Yahya, & Nurfaliza. (2023). RESILIENCE MODEL IN TOURISM: RISK MANAGEMENT STRATEGIES TO FACE CRISES AND CHALLENGES. Journal of Accounting Research, Utility Finance and Digital Assets, 2(1), 587–595. https://doi.org/10.54443/jaruda.v2i1.161

Issue

Section

Articles